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When Innovation isn't Innovative
Every morning when I visit my local café, I expect to receive the same thing I did yesterday... clean, strong espresso, served in a small...
Jun 3, 20214 min read
Three Benefits of Effective PLAY
With CREATIVE skill sets a priority for many organisations, a common concern is how can this process be effectively managed.
May 28, 20213 min read
Immediate Creative Skill Sets...
After an interesting chat with a client yesterday, I recorded myself a little voice note, then threw together this quick animation... "We...
May 12, 20211 min read
How do you get a coconut out of a tree?
A sneak peek into the current chapter I'm writing on APPLIED CREATIVITY: my model driving optimal creative thinking, skills and process....
Mar 31, 20212 min read
Where Should We Innovate?
In fifteen years of consulting, the first question organisations usually come with is... 'Where should we innovate'? But what many...
Nov 30, 20201 min read
How I used the 'Polish Wave' to save Soho House
Once upon a time in 2007, I was living in London and employed by Soho House, as their Barista Trainer across their twelve venues.
About a month into the role, the Operations Manager (O.M) sat me down to explain that over the last 6-12 months the company had experienced a down-trend in revenue which was consistent with all of their venues UK wide.
Relegated to a glorified bartender, it gave me plenty of time to think about how I ended up here… and how to solve it.
Nov 22, 20204 min read
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